Accountability and stakeholder engagement in the airport industry: An assessment of airports’ CSR reports

This study assesses the comprehensiveness and quality of corporate social responsibility reports published by airports. A content analysis rating system is built using the global reporting initiative guidelines. The findings indicate that corporate social responsibility reporting is not a common practice among international airports and where it is done, there is considerable variability in the disclosure practices.

► We assess the corporate social responsibility reports published by airports.
► We developed a content analysis rating system to achieve the analysis of disclosed information.
► Findings reflect considerable variability among airports’ reporting practices.