کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
1031482 942946 2007 6 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Passenger use intentions for electronic tickets on international flights
کلمات کلیدی
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری استراتژی و مدیریت استراتژیک
پیش نمایش صفحه اول مقاله
Passenger use intentions for electronic tickets on international flights
چکیده انگلیسی

The use of electronic ticketing has grown rapidly since the mid-1990s because of the savings in ticket distribution costs and handling overheads it offers compared to paper tickets. Most airlines have attempted to make electronic tickets the default ticketing method. This study uses an intention model for electronic ticketing that tests whether its intended adoption is a function of attitude, social support, and perceived confidence of air travelers. The results indicate that over 70% of passengers are likely to use electronic tickets; moreover, over 90% of current users have intentions to continue to use them on international flights.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Journal of Air Transport Management - Volume 13, Issue 2, March 2007, Pages 110–115
نویسندگان
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