Hospital information systems: Measuring end user computing satisfaction (EUCS)

► The new EUCS model proposed is a valid and reliable instrument for measuring computing satisfaction. ► System quality directly and indirectly contributes to the observed explanatory power of EUCS. ► System quality incorporates system ease of use, speed, documentation, user interface and training. ► Information quality directly and positively affects EUCS. ► Information quality incorporates content, accuracy, format and timeliness.