Linking confidence in the police with the performance of the police: Community policing can make a difference

The existing literature of community policing was silent on the linkage between police performance and confidence in the police. This study argued that broader measures of police performance were an inevitable result of the shift from the traditional model of police to community policing. Consequently, confidence in the police could be used profitably by police management as one alternative measure of officers' effectiveness. Data from a northwest city were used to find out the sources of confidence in the police. The results indicated that volunteers involved in community crime prevention programs showed higher confidence in the police and informal collective security bred confidence in the police. Furthermore, victimization and traffic tickets reduced confidence in the police. These results and their implications for police management are discussed within the limitation of data.