Decentralization and delivery of public services in Asia

Impact of decentralization on public service delivery is mixed. A meta-analysis of the studies suggests that impact of decentralization on public service delivery is contingent on factors such as the design of the decentralization policy; implementation bottlenecks and diluting the model of decentralization for accommodating the dissenting segments of stakeholders including employees; and participatory governance. In particular decentralization has resulted in improvements in delivery of local services where devolution as a mode of decentralization is accompanied by sound financial resource base of local governments, full autonomy to local governments in HRM matters, regular capacity building of local officials, performance based incentive structures, and participatory governance. In contrast where either truncated model of decentralization is adopted or the original model is diluted in favour of centralisation particularly in the form of imposition of central personnel policies, thus burdening local governments financially and in the process delivery of public services suffered. Rampant corruption and elite capture in the decentralized bodies have also hampered the equitable delivery of services.