Job satisfaction and job performance of university librarians: A disaggregated examination

• Job satisfaction influences both task performance and contextual performance.
• Structural equation modeling is used to study job satisfaction and performance.
• Different facets of satisfaction better explain different types of performance.
• The strongest link is between intrinsic satisfaction and contextual performance.

University librarians are required to continuously adjust to keep up with changing customers' needs. The study uses structural equation modeling (SEM) to examine the effects of different facets of job satisfaction on the task performance and contextual performance of university librarians. Specifically, the study breaks down the overall measure of job satisfaction first into its intrinsic and extrinsic components, and then into sub-facets of these components, in order to isolate in detail how they influence job performance. Findings from competing statistical models demonstrate that certain facets of intrinsic job satisfaction strongly predict both task performance and contextual performance. The findings can be particularly useful for providing a comprehensive understanding of the relationship between job satisfaction and job performance in the university library context. Finally, the study considers managerial implications.