Conversation-based programming and newcomer integration: A case study of the Språkhörnan program at Malmö City Library

• A case-based study was conducted of the Språkhörnan program, a language café at Malmö City Library.
• Findings demonstrate the potential of conversation-based programming for supporting newcomer integration in libraries.
• Newcomer integration is supported by information exchange during the informal program conversations.
• The study is informative for practice and provides evidence for libraries seeking funding or needing to justify programs.

The potential of conversation-based programming (i.e., language cafés and conversation groups) for supporting immigrant integration is explored in a case-based study on the Språkhörnan (“language corner”) program at the City Library in Malmö, Sweden. The methodology includes participant observation, interviews with program participants, a focus group with program volunteers, and a questionnaire. The basis of the study's theoretical framework is social capital theory, information grounds theory, and a multi-dimensional model of integration. Results indicate that, first, such a program offers a unique opportunity for many participants to use their Swedish language skills and gain conversational competence. Second, the program supports integration through information exchange during the informal conversations. Third, it offers participants a space for social interaction with Swedes and other immigrants. Conversation-based programming in libraries can foster integration by supporting language learning, facilitating the expansion of participants' social networks, and increasing social capital in the form of increased knowledge and information about the new country.