The utilitarian and hedonic outcomes of music information-seeking in everyday life

This qualitative study focuses on what contributes to making a music information-seeking experience satisfying in the context of everyday life. Data were collected through in-depth interviews conducted with 15 younger adults (18 to 29 years old). The analysis revealed that satisfaction could depend on both hedonic (i.e., experiencing pleasure) and utilitarian outcomes. It was found that two types of utilitarian outcomes contributed to satisfaction: (1) the acquisition of music, and (2) the acquisition of information about music. Information about music was gathered to (1) enrich the listening experience, (2) increase one's music knowledge, and/or (3) optimize future acquisition. This study contributes to a better understanding of music information-seeking behavior in recreational contexts. It also has implications for music information retrieval systems design: results suggest that these systems should be engaging, include a wealth of extra-musical information, allow users to navigate among music items, and encourage serendipitous encountering of music.

Research highlights
► Information systems are evaluated on their capacity to retrieve relevant documents.
► Younger adults' perception of music information-seeking experiences is examined.
► Hedonic (experiencing pleasure) and utilitarian outcomes contribute to satisfaction.
► Results suggest that music information retrieval (MIR) systems should be engaging.
► MIR systems should also encourage serendipitous encountering of music.