Get the cite right: Design and evaluation of a high-quality online citation tutorial

As part of a library initiative to foster information literacy, promote academic integrity, and prevent inadvertent plagiarism, a high-quality online tutorial was designed to teach students to cite sources properly. The development of this tutorial, APA Exposed: Everything You Always Wanted to Know About APA Format but Were Afraid to Ask, was a collaborative endeavor among research and instruction librarians, learning technology specialists, and an instructor. This study employs a mixed-methods research approach that combines the use of multiple data sources – an online survey, website visitor-tracking software, e-mail correspondence, and a Google search – to evaluate the quality and efficacy of the tutorial. Analyses of online survey data indicate 98% of survey respondents found the tutorial useful or very useful. All of the respondents reported the tutorial improved their understanding of APA style. In addition, 93% of respondents said they planned to use this tutorial as a reference resource in the future and 99% said they would recommend the tutorial to others. The online tutorial received an average of 1055 visits per month. The findings of this study indicate that there is a need for high-quality online citation instruction and that the tutorial meets this need. Providing effective citation instruction online not only benefits tutorial participants but also research and instruction librarians as they can now allocate limited library resources to areas of instruction other then proper citation techniques.