Meeting user needs in the modern museum: Profiles of the new museum information professional

This article presents results from 21 semi-structured interviews with museum information professionals who were asked about their experiences working with information resources, tools, and technologies. These interviews were analyzed to develop profiles of four types of information professionals working in museums. The article presents these profiles, focusing on the responsibilities of today's museum information professionals and their role in meeting user needs in the modern museum, thereby improving understanding of the evolving role of museum information professionals.