Uncovering Hidden Titles: Contributing Factors and Solutions in the Context of SFX Migration

During 2008, the Hilton M. Briggs Library, South Dakota State University, successfully migrated its holdings from EBSCO A-Z® locator tool to SFX® link resolver, an Ex Libris product. This project presented itself as an opportunity to identify and solve issues relating to hidden titles after the migration. These hidden titles were a major source of frustration in testing and maintaining the SFX system. Eight main contributing factors were identified and solutions were developed. These solutions should be instructive when problem solving in similar projects.