Development of Leadership Soft Skills Among Educational Administrators

Leadership soft skills are very beneficial for administering organization effectively and efficiently. The aim of this study is to measure the development of leadership soft skills among educational administrators using the guidelines. The school administrators need to complement hard and soft skills while working with organizational staff and community. A total of 477 school administrators and teachers are involved in this study. In addition, there are 15 school administrators and teachers who have participated in a focus group discussion. This study utilized mixed mode method, comprised of quantitative and qualitative design. Quantitative method using questionnaire and qualitative method using interview protocol to obtain data. The statistical data analysis that employed in this study including percentage, mean value, and standard deviation meanwhile content analysis is used to analyse qualitative data. The results of this study indicated that the level of leadership soft skills among educational administrators is high. This finding is further supported by qualitative findings revealed that educational administrators have to improve their communication skills, using technology to monitor and evaluate teachers’ teaching strategies, promote team work spirit and healthy interpersonal relationship. In conclusion, educational administrators’ leadership soft skills should be highly adapted in their administration in order to ensure the positive change of the teachers’ attitudes and behaviours.