Balance Scorecard: Translating Corporate Plan into Action. A Case Study on University of Kelaniya, Sri Lanka

The main objective of this paper is to suggest Balanced Scorecard techniques to support the corporate plan preparation and implementation process in the Sri Lankan universities. This study was carried out selecting the University of Kelaniya (UOK) as a case study method. Through this study a balanced corporate plan framework was developed under five strategic themes for UOK and proposed a strategy map for communicating the corporate plan for implementation. The framework and the strategic map proposed by this study are recommended as a visual aid in the planning, communicating and resource allocation for the University system in Sri Lanka.