The Effects of Exogenous Change on Interaction Patterns among Members of Organizational Routines

The managerial influence on organizational routines is widely debated. The aim of this paper is to shed light on this issue by determining what effects has change introduced by managers on patterns of interaction among members off organizational routines. The field research of an organizational routine in the context of purposive changes revealed that the change of workflow and communication networks within routine has occurred. However, the more detailed analysis indicates that change of the networks was structure reinforcing. It is proposed that change of the interaction patterns within routines may be characterised by framework consisting of “occasions”, nature, and direction of structural change.