The Effectiveness of Compliance Management Systems – An Experimental Approach

This paper presents the results of an experimental approach to further strengthen activity in the area of Compliance Management Systems (CMS). It highlights the use of CMS in order to conduct business through persons which are ethically sensitized. Possible cause-effect relations are tested and evaluated. The paper highlights that not all applied measures do have a positive impact on decisions which have to be taken in ethical dilemma situations. The effectiveness of CMS depends on a careful selection of the right activities. Nevertheless elements could be identified which are likely to have a stronger impact on the decision making than others. These should be in the focus when designing and implementing a CMS.