The Evaluation of Users’ Satisfaction towards the Multimedia Elements in a Courseware

The paper describes an evaluation on the user satisfaction towards the multimedia elements of a mind map courseware used in learning History and Basic Concept of Information. The evaluation is done by using a questionnaire, which is based on four multimedia elements: text, interactivity, animation and graphical image. The finding shows that most of the respondents learnt via text that appears in the courseware. The respondents also found that the interactivity elements in the courseware were easy to use and navigation was easy. Hence, this could increase students” interest during the learning process. The animations in the courseware help the respondents to visualize the flow of the topic. In addition, the courseware provided attractive, clear and suitable graphical image, which helps the respondents to understand the topic. Thus, this concludes that the respondents were satisfied with the multimedia elements and design in the courseware as these help them learn the topic better compared to conventional teaching and learning method.