Incongruent Installation of Tactile Ground Surface Indicator Toward Visual Impaired People's Need: Masjid Jamek Station

This paper intends to investigate the problem of installation of tactile ground surface indicator at Masjid Jamek LRT Station. The research involved a ‘walk-through’ test with 28 visual impaired passengers as research participants. The measurement counted on numbers of deviations produced by the participants throughout the test. The result shows that, the biggest contribution to the deviations was due to tactile configuration and end user's experience. The authors conclude that, action should be taken by the authority and stakeholder accordingly, and not literally implementing other country's guidelines as it may differ in culture.