کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
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1115569 | 1488431 | 2014 | 7 صفحه PDF | دانلود رایگان |
This study investigates through meta – analysis the predictors and the effects of emotions regulation in organizations. The emotions are daily experiences of life, both in intimate and working environments. They represent both our response to events and happenings that we frequently meet and a cause of these reactions. The concept of organization itself contains a form of management: the attempt to control. And if the aim is to control, the emotion represents o problem hard to handle. The results of this study confirm the limited efficiency of present models of emotions regulation: Grandey (2000); Totterdell & Holman (2003); Bolton (2005), as well as an insufficient explanation of the role of mediators and moderators involved in managing emotions: individual factors, organizational factors and events generating emotions.
Journal: Procedia - Social and Behavioral Sciences - Volume 128, 22 April 2014, Pages 373-379