Maintaining Quality of Education in Management Institutes – Reforms Required

Quality measurement, management and improvement have become a mandate rather than a trend in most sectors worldwide. The ‘quality’ concept has grown to become an obsession in Japan and other Western countries, and India can’t but join the race. While improving quality of products/processes is ingrained in manufacturing industries, it is exciting to note that service rendering organizations are also becoming increasingly quality conscious. Education, as a service-rendering industry, demands quality maintenance and improvement. In India, over the past decade, management education has been observing an upward trend which is indicated by the mushrooming of an alarmingly large number of Management Institutes and the moving in of an ocean of students seeking management degrees. The author, through this paper, attempts to understand the quality concerns of management institutions in India (with specific reference to faculty/teacher/facilitator), and suggests means by which quality may be improved