School Improvement Efforts and Challenges: A Case Study of a Principal Utilizing Information Communication Technology

There is a shift in school improvement paradigm over the years due to the advancement of technology. School improvement efforts are more focused on capacity building, improved teaching and learning processes, high level student learning outcomes, and creating a community of learning amidst a digitized learning environment. This has transformed the roles and responsibilities of principals to make ICT as an enabler for effective teaching and learning. In this context, this case study is attempted to explore the best practices employed by a principal in an urban secondary in Kuala Lumpur. The findings indicated the importance of principal's leadership qualities, attributes and his belief in the use of information communications technology to guide ICT utilization in school.