Convergence of the Records Management and Enterprise Content Management in the Digital Environment

This study addresses the effects of the transformation experienced following the introduction of enterprise content management system configuration in the digital environment. The scope of this study comprises the integration of the opportunities provided by digital environment with the information management systems having different contents, including the information systems for administrative, financial and customer relations, the applications of enterprise communication, e-mail, records and archive management developed particularly from 1990s onwards, and the development of approaches to enterprise content management (ECM). In this study, descriptive method is used and the data were obtained through literature review. This study demonstrates that the relationship between records management and ECM applications is linear, and that there is a tendency for integrated systems oriented towards content management in the digital environment, which eventually lead to the convergence of independent enterprise information systems.