Decision Making Delays with Regard to IT Investments

This study investigated the reasons for decision making delays in Sri Lankan organizations with regard to their IT investments. Primary data for the project was gathered through a questionnaire which included ninety eight (98) managers. The data was analyzed using SPSS. This was supplemented by interviews with five key officers directly involved in making decisions on IT investments. The causes contributing to decision making delays in order of importance were: the lack of management support, resistance to change, reliability of vendors and solutions, complexity of the decision making process and the expectation of price reductions. The identification of factors and recommendations forwarded herewith is expected to minimize the current delays in the decision making process enabling the sustainable competitive edge for organizations with the streamlined management of innovation.