E-Learning Service in the School of Mathematical Sciences

The e-Learning system is an important medium that can help lecturers and students to do various teaching and learning activities online. Thus, a study aims to investigate students’ perceptions towards the usage of the system in teaching and learning activities through a survey which was conducted in semester II of session 2009/2010. The target group was students who undertook courses at the School of Mathematical Sciences, Universiti Kebangsaan Malaysia. A questionnaire consisted of students’ levels of importance and satisfaction towards components provided by the e-Learning system was developed. Based on the findings, the service gap in e-learning system, problems encountered by the students and their recommendation to improve the system were identified. This study shows that students’ main purpose in using SPIN is to obtain extra materials.