Queuing Models to Improve Port Terminal Handling Service

This paper introduces the basic principles of queuing theory and models, and ascertains the set mode of the port handling optimal service queuing system. Based on the one-dimensional model established by the former scholars which solves the minimal cost of service, this paper puts forward a two-dimensional model which can confirm the minimal cost of the two indexes the optimal handling service efficiency and facilities number at the same time. Using Delphi programming model, then solving the most excellent service programs. And through case studies can further demonstrate the new two-dimensional model is better than the old model to reduce the cost of handling. Providing more scientific and theoretical guidance to improve the efficiency of port terminal handling services and reduce the cost of handling.