Partnering as a Stepping Stone in the Transition to PSS for the Construction Industry

The paper aims to explain and analyze how the construction industry can benefit from PSS, and how collaborative approaches such as partnering can be a stepping stone in this transition. The potential sub-optimization between construction and maintenance, as well as the necessity of availability in roads for example, make Product Service Systems a suitable approach for improvement. Adapted solutions though the iterative design approach, co-located actors, an active buyer and functioning information flows resulted in a successful project. Interviews conducted with the buyer, the contractor and the design consultant, as well as project documentation, were used to collect data.