Matching cognitive characteristics of actors and tasks in information systems engineering

In daily practice, discrepancies may exist in the suitability match of actors and the tasks that have been allocated to them. A formal framework for cognitive matchmaking and a prototype implementation are introduced as a possible solution to improve the fit between actors and tasks. A case study has been conducted to clarify how the proposed cognitive matchmaking approach can be utilized in information systems engineering. The inductive-hypothetical research strategy has been applied as an overall research approach. A separate iteration of the strategy has been applied within the case study.