کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
404077 677385 2008 7 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
The role of organizational knowledge management in successful ERP implementation projects
کلمات کلیدی
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر هوش مصنوعی
پیش نمایش صفحه اول مقاله
The role of organizational knowledge management in successful ERP implementation projects
چکیده انگلیسی

Special attention to critical success factors in the implementation of Enterprise Resource Planning systems is evident from the bulk of literature on this issue. In order to implement these systems that are aimed at improving the sharing of enterprise-wide information and knowledge, organizations must have the capability of effective knowledge sharing to start with. Based on a review of the literature on the knowledge management in enterprise system implementation projects, this paper identifies two major areas of concern regarding the management of knowledge in this specific type of projects: managing tacit knowledge, and issues regarding the process-based nature of organizational knowledge viewed through the lens of organizational memory. The more capable an organization is in handling these issues, the more likely it is that the implementation will result in competitive advantage for the organization. The competitive advantage arises from the organization’s capabilities in internalizing and integrating the adopted processes with the existing knowledge paradigms and harmonizing the new system and the organizational culture towards getting the most out of the implementation effort.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Knowledge-Based Systems - Volume 21, Issue 8, December 2008, Pages 920–926
نویسندگان
,