On the distribution of the successful and blocked events in the M/M/cM/M/c retrial queue: A computational approach

This paper deals with the main retrial queue of M/M/cM/M/c-type with exponential repeated attempts. We refer to a busy period and present a detailed computational analysis of four new performance measures: (i) the successful retrials, (ii) the blocked retrials, (iii) the successful primary arrivals, and (iv) the blocked primary arrivals.