کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
477949 | 1446220 | 2006 | 14 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
A taxing problem: The complementary use of hard and soft OR in the public sector
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موضوعات مرتبط
مهندسی و علوم پایه
مهندسی کامپیوتر
علوم کامپیوتر (عمومی)
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چکیده انگلیسی
A review of the UK personal taxation system used a combination of hard and soft OR approaches in a complementary way. The hard OR was based on data mining to increase understanding of individual taxpayers and their changing needs within the personal tax system. The soft OR was based on soft systems methodology with two aims in mind. First, to guide the review and, secondly, as an auditable approach for collecting the views of key internal and external stakeholders. The soft and hard OR were used alongside one another, rather than one providing a contextual scheme for the other. The experience reveals that soft OR is much more than common sense and, that, used in parallel, soft and hard approaches have a powerful synergy.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: European Journal of Operational Research - Volume 172, Issue 2, 16 July 2006, Pages 666–679
Journal: European Journal of Operational Research - Volume 172, Issue 2, 16 July 2006, Pages 666–679
نویسندگان
Joyce Brown, Ceri Cooper, Michael Pidd,