Queueing systems with different types of server interruptions

We consider a queueing system with disruptive and non-disruptive server interruptions. Both disruptive and non-disruptive interruptions may start when there is a customer in service. The customer repeats its service after a disruptive interruption, and continues its service after a non-disruptive interruption. Using a transform approach, we obtain various performance measures such as the moments of the queue content and waiting times. We illustrate our approach by means of some numerical examples.