Towards Context-aware Surveys Using Bluetooth Beacons

Surveys are nowadays used for a variety of physical and digital services to collect feedback from users. They are often difficult to fill in and might have only a limited value since users’ context is often either missing or tedious to be entered manually. Research has shown that simplifying the forms and enriching them with contextual information can improve the quality and quantity of user feedback. We propose a context-aware survey approach by monitoring the user context with Bluetooth Low Energy devices. We implemented and evaluated a prototype that infers the location and usage context and adapts the feedback forms accordingly.