The Enterprise AID methodology: Concepts

The Enterprise AID − for assessment, improvement, and design − methodology is a systems science-, operational test and evaluation-, and multicriteria decision analysis-based approach to design and deployment of performance measurement systems (PMSs) tailored to specific enterprises pursuing any or all of enterprise assessment, improvement, or design. Its two phases of design and deployment sprang from designers’ inductively generated and now prototyped response to a gap they recognized between performance measurement capabilities required by contemporary enterprises and those offered by contemporary PMSs. This paper illustrates key concepts underlying AID, while a companion document, The Enterprise AID methodology: Application, draws from a prototyping effort to identify value to be gained by stakeholders from PMSs designed and deployed with methodology application.