Extenics-based Study on Evaluation of Urban Community Home-care Service for the Elderly

This paper tries to introduce extenics theory into the evaluation of the urban community home-care service for the elderly. The paper analyzes the feasibility of using extenics to evaluate the service, uses analytic hierarchy process to decide the weight of index and constructs a comprehensive evaluation model for the service on the basis of extenics. Based on the case study of communities in Ningbo, the paper has completed the evaluation of home-care service in operation and put forward countermeasures to the existing problems.