Building a Better Model: A Novel Approach for Mapping Organisational and Functional Structure

The true structure of an organisation is as much related to inter-social group networks as it is the departmental structure that defines the organisation's hierarchical tree. This paper proposes a novel methodology for building a model to represent the true functional and organisational structure within an organisation by using holistically, a combination of social network analysis and group model building techniques. It is described how the methodology may be used as useful way to capture the current organisational state and its value is displayed and discussed through a case study of applying the methodology to private engineering firm Parker.