کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
490939 | 719046 | 2012 | 10 صفحه PDF | دانلود رایگان |

The paper presents a Business Process Management (BPM) training program initiative (and particular its market acceptance and impact) developed in the context of the Leonardo da Vinci Programme, project no. LLP-LdV-ToI-2010-RO-010, built in an international partnership (Slovenia-Romania-Austria). The experience (wisdom, knowledge, information) gained by a Slovenian group of trainers in building, disseminating and practically implementing a BPM training program has been transferred (and adapted) to Romania, using the basic knowledge already existing in the field. The main ideas debate in the paper are: (1) a brief description of the BPM concept and a short overview of the existing training programs on the market; (2) presentation of the proposed CertiBPM training program structure; (3) research results regarding the Romanian market acceptance of the CertiBPM training program based on the participants/trainees feed-back collection and process (marketing survey); (4) Conclusions and lessons learned.
Journal: Procedia Technology - Volume 5, 2012, Pages 537-546