Near Real Time Steering: The Organizational Cockpit

As human history has shown, organizations suffer constant changes and adaptations to the environment. Organizations have to be flexible, adaptable and agile, so they can face an increasing inconstant future. Technology has undergone many changes and information has taken a higher level of importance for the evolution of the organizations as competing entities. The Portuguese Air Force Operations Division possesses an established Strategy. The Organizational Cockpit, derived from the metaphor “Flying the Organization”, is a new concept that aims to provides strategic near real time steering in organizations. Strategy representation is made in a map, having all the detailed actions entered into a Balanced Scorecard. Action details, relating to the “Time” dimension, are inserted in the Flight Plan. Like in an aircraft the crucial organizational information is monitored in an organizational cockpit allowing for constant situational-awareness and near real time steering adding flexibility, agility, adaptability and self-awareness to the organizational context.