A Survey on Mum Effect and Its Influencing Factors

Mum effect is the situation when a person decides to withhold important information for certain reasons. The potential and impact of mum effect could rise exponentially in global software development. Several issues such as culture, information asymmetry and communication gaps are proposed as influencing factors of this undesirable scenario. This study explores relationships between a variety of mum effect situation and hypothesized factors. The result reveals factors which are unexpectedly connected to mum effect.