Establishing the Maintenance and Repair Body of Knowledge: Comprehensive Approach to Ensuring Equipment Maintenance and Repair Organization Efficiency

This paper describes a comprehensive approach to ensuring equipment maintenance and repair organization (MRO) efficiency in solving tasks with supporting tools and a systematic approach. Types of support for MRO, classification of MRO methodologies, basic organization aspects of the program, information and methodical support for MRO, which makes maintenance and repair body of knowledge (M&R BOK) are presented. The ways of improving MRO by using the system approach, correlated goals and key performance indicators, and also some methods of improving the MRO organization efficiency are proposed. The MRO process formalization with functional and business models and incorporating them into a common information MRO support model is proposed. The MRO KPI was described as a model. The application of intellectual agents and multi-agent system for performance monitoring, data collection and decision making are described. The life cycle cost of the equipment formula is proposed. The tasks of optimization in MRO support and knowledge accumulation, application and reasoning by ontologies are commonly described.