کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
5035004 1471785 2017 17 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
How Product-Environment Brightness Contrast and Product Disarray Impact Consumer Choice in Retail Environments
ترجمه فارسی عنوان
نحوه محاسبه میزان کنتراست روشنایی و ریزش محصول، تاثیر مصرف کننده در محیط های خرده فروشی
کلمات کلیدی
بازاریابی در فروشگاه؛ کنتراست روشنایی توجه ویژهای؛ ویژگی کنتراست؛ نمایش دادن؛ بی نظمی
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری بازاریابی و مدیریت بازار
چکیده انگلیسی


- High product-environment brightness contrast increases product preference.
- Low brightness (dark) product is preferred in typical high brightness retail environments.
- Preference reverses when the product is messy, disarrayed, or touched by others.
- Reversal is due to increased contamination and decreased pleasantness perceptions.
- Sales decrease when low brightness (dark) products are disarrayed in bright retail stores.

A conceptual model is developed to predict how consumers respond to in-store displays as a function of the extent to which a product's brightness level (i.e., its perceived light-emitting quality) contrasts with that of its background environment and the product's level of disarray. We show that products whose brightness levels contrast more with those of the retail environment are more preferred because they visually “pop out” (e.g., a dark product in a brightly lit store environment). However, this preference reverses when the products that pop out appear in disarray (i.e., are perceived to have been previously touched by other shoppers). Because most stores are bright environments, darker (vs. lighter) products in disarray are more likely to be perceived as contaminated and less pleasant, leading to avoidance behaviors, evident in reduced sales and preference. Theoretical and managerial implications are discussed.

109

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Journal of Retailing - Volume 93, Issue 3, September 2017, Pages 266-282
نویسندگان
, , ,