Disaster immunity and performance of service firms: The influence of market acuity and supply network partnering

► The capability to manage disasters, disaster immunity, positively influences firm performance. ► The knowledge of a firm about its competitive environment, market acuity, positively influences its disaster immunity. ► The impact of market acuity on disaster immunity of a firm is mediated by its supply network partnering. ► Innovation has a positive influence on a firm's ability to manage disasters.