Impact of information technology on vendor objectives, capabilities, and competences in contract electronic manufacturing

► The research framework integrates RBV theory and the concepts of manufacturing strategy and IT impact on business performance. ► Two cases: one with a high level of IT development and another for which this is not the case. ► Roles of IT identified: competence enabler and capability enhancer. ► Method for calculating the impact of IT on capabilities and objectives is proposed. ► Initiatives for optimizing the utilization of IT are suggested.