کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
5081163 1477587 2012 8 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Creative tension in a lean work environment: Implications for logistics firms and workers
موضوعات مرتبط
مهندسی و علوم پایه سایر رشته های مهندسی مهندسی صنعتی و تولید
پیش نمایش صفحه اول مقاله
Creative tension in a lean work environment: Implications for logistics firms and workers
چکیده انگلیسی
In this paper we use the concept of “creative tension” from the lean production philosophy to reconcile the need for added value and cost control in logistics. Due to thin profit margins, a managerial orientation on logistics employees as a source of costs rather than a source of added value prevails. However, to foster employee well-being and organizational effectiveness, a fit is needed between the job characteristics influenced by the need for process control, and workers' need for autonomy and creativity in their jobs. The fit hypothesis was tested across two logistics service providers. Results from both studies indicated that challenging and enabling workers to creatively use their talents and skills in daily work will most likely lead to positive results.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: International Journal of Production Economics - Volume 137, Issue 1, May 2012, Pages 157-164
نویسندگان
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