Simulation-supported change process for product customization – A case study in a garment company

Due to the increasing competition in global markets, many European garment manufacturers have had to undergo significant restructuring and were forced to create leaner value-adding processes. As a result, the majority of the manufacturing operations have been outsourced to low labor cost countries. At the same time, production logistics as well as information and communication technologies have gained importance, in order to keep job functions requiring higher qualifications within Europe. Another challenge concerns the introduction of customized products into the production processes which previously had been designed for manufacturing of large volumes. Prior to implementing such changes, the consequences with respect to production logistics as well as the financial impacts should be examined. The case study presented in this paper uses a simulation tool for these purposes. Different scenarios developed for a garment company were analyzed. Based on the results, recommendations for the further development of the regarded company were deduced.