کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
515956 867156 2008 18 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
A model for understanding collaborative information behavior in context: A study of two healthcare teams
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر نرم افزارهای علوم کامپیوتر
پیش نمایش صفحه اول مقاله
A model for understanding collaborative information behavior in context: A study of two healthcare teams
چکیده انگلیسی

Collaborative information behavior is an essential aspect of organizational work; however, we have very limited understanding of this behavior. Most models of information behavior focus on the individual seeker of information. In this paper, we report the results from two empirical studies that investigate aspects of collaborative information behavior in organizational settings. From these studies, we found that collaborative information behavior differs from individual information behavior with respect to how individuals interact with each other, the complexity of the information need, and the role of information technology. There are specific triggers for transitioning from individual to collaborative information behavior, including lack of domain expertise. The information retrieval technologies used affect collaborative information behavior by acting as important supporting mechanisms. From these results and prior work, we develop a model of collaborative information behavior along the axes of participant behavior, situational elements, and contextual triggers. We also present characteristics of collaborative information system including search, chat, and sharing. We discuss implications for the design of collaborative information retrieval systems and directions for future work.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Information Processing & Management - Volume 44, Issue 1, January 2008, Pages 256–273
نویسندگان
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