Data Mining in Product Service Systems Design: Literature Review and Research Questions

The paper presents a literature review about data mining applications in Product/Service-Systems (PSS) design. A systematic literature review, combined with snowballing techniques, has been run to identify relevant contributions in the area. The analysis has focused on the categorization of the contributions according to their impact on the PSS design process and according to their theoretical or empirical nature. A picture of the different research achievements for each stage of the PSS design process have been drawn, identifying the research gaps in respect to the challenges of PSS design. Based on the analysis the paper proposes a set of research questions for each PSS design stage with the intent of facilitating the application of data mining techniques in PSS design, and ultimately push forward the state of the art.