Impact of incomplete correspondence between document titles and texts on users’ representations: A cognitive and linguistic analysis based on 25 technical documents

Based on previous research in the field of cognitive psychology, highlighting the facilitatory effects of titles on several text-related activities, this paper looks at the extent to which titles reflect text content. An exploratory study of real-life technical documents investigated the content of their Subject lines, which linguistic analyses had led us to regard as titles. The study showed that most of the titles supplied by the writers failed to represent the documents’ contents and that most users failed to detect this lack of validity.