کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
553971 873577 2011 9 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
The role of IT human capability in the knowledge transfer process in IT outsourcing context
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر سیستم های اطلاعاتی
پیش نمایش صفحه اول مقاله
The role of IT human capability in the knowledge transfer process in IT outsourcing context
چکیده انگلیسی

Our research attempted to identify the behavioral process of knowledge transfer by examining the effects of IT human capability, human character, trust, and cooperative learning on it in an IT outsourcing situation. By analysing data collected from vendor and client matched-pair samples of 87 IT outsourcing projects, we found that both the client's and the vendor's character influenced trust, trust affects on cooperative learning, and the cooperative learning influence on knowledge transfer. More importantly, it we found that the client's IT human capability had a direct impact on cooperative learning and knowledge transfer. This indicated that client's IT human capability was a crucial factor in effective knowledge transfer during IT outsourcing. It also implied that client firms should identify and retain some IT personnel who can apply vendors’ competencies in IT practice and respond effectively to any technological challenges.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Information & Management - Volume 48, Issue 1, January 2011, Pages 53–61
نویسندگان
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