Errors of perception in air traffic control

Accurate and timely perception of visual and auditory information by air traffic controllers is critical to aviation safety. The aim of this research was to investigate the types of errors of perception that occur in air traffic control (ATC). The data were gathered from interviews with 28 UK area controllers and a review of 48 area and terminal control incidents involving loss of separation in the UK spanning three years. The data gave rise to a set of classifications, which form part of the technique for the retrospective analysis of human error (TRACEr). The results are discussed in terms of theory and empirical research. Key main implications for future automation are outlined, in terms of display design, automation reliability and the operation of multiple tools designed and developed separately.