A study of dynamic information display and decision-making in abstract trust games

There were 3 main findings: (1) as more UI support was given, participants became more likely to retaliate against defection than they were to initiate defection; (2) participant situation awareness (SA) increased as more UI support was given but decreased in the presence of forgiving co-actors; and (3) the need for UI support to make good decisions was diminished as co-actors became more likely to exploit. These results can inform the design of information support tools for collaborative settings.