کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
6895080 1445936 2018 35 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Capacity planning with demand uncertainty for outpatient clinics
ترجمه فارسی عنوان
برنامه ریزی ظرفیت با عدم اطمینان تقاضا برای کلینیک های سرپایی
کلمات کلیدی
یا در خدمات بهداشتی، زمان برگزاری انتصاب، برنامه ریزی ظرفیت، عدم قطعیت تقاضا،
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر علوم کامپیوتر (عمومی)
چکیده انگلیسی
In this study, we develop a capacity planning model to determine the required number of physicians for an outpatient system with patient reentry. First-visit (FV) patients are assumed to arrive randomly to the system. After their first appointment, the FV patient may require additional appointments, and will then become a re-visit (RV) patient; after each appointment an RV patient will require subsequent visits with a given probability. The system must achieve a set of targets on the appointment lead-times for both FV and RV patients. Furthermore, the system must have sufficient capacity to assure that a given percentile of FV patients is admitted. We develop a deterministic model that finds the required capacity over a finite horizon. We establish the tractability of the deterministic model and show that it provides a reasonable approximation to the stochastic model. We also demonstrate the value from knowing the demands in terms of the required resources. These conclusions are numerically illustrated using real data from the Urology outpatient clinic of the studied hospital.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: European Journal of Operational Research - Volume 267, Issue 1, 16 May 2018, Pages 338-348
نویسندگان
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